Time Zones: FAQ

When do you update the data?
Immediately a change has been identified and confirmed.
What if I need a country that is not on your list?
We will develop the necessary data for you at no extra charge.
Can I switch to a different format?
Yes. You can switch between our standard formats at any time at no extra charge.
Are the formats guaranteed?
Yes. We guarantee that the formats will never, ever change (except at your request).
Is customer support free?
Yes. We provide unlimited, free informational support to all customers.
Can I cancel the contract?
Yes. You can cancel for any reason, at any time, with five days’ notice.