Prices and other terms and conditions of the Real-time Analytics

Prices

You can pay for the Real-time Analytics service either on a flat fee basis for unlimited usage, or on a per-inquiry basis (all prices are in US dollars).

Switching payment plans

You may switch payment plans at any time, although the change cannot be retroactive. Changes will take effect at midnight of the first New York business day on or after the change is requested. Any fee adjustments will be calculated as set out in Pro-rating below. You may switch payment plans no more than once per calendar month.

No hidden charges

We guarantee there are no hidden charges. This page lists the full extent of all fees associated with the Real-time Analytics service.

5% credit card discount

If you pay by credit card, you will receive a 5% discount. For customers paying on a Per-Inquiry basis, the discount is applied to each inquiry.

Price increases

In the event that we modify our prices, the changes will take effect at midnight, New York time, on the last calendar day of the month. We will not make any retroactive price changes. Prior to implementing any price changes, we will notify all customers by e-mail. Customers who have signed up for an Unlimited Usage (Annual) payment plan will not be affected by any price changes until their year has expired.

Expiry of monthly and annual payment plans

All Monthly and Annual payment plans expire on the last calendar day of the month. Customers who sign up during the course of a month will be charged for the stub period from sign up until the end of the current month as set out in Pro-rating below, plus (in the case of customers who select an Annual plan) the applicable annual fee for the subsequent year.

For example, the subscription of a customer who signs up for an Annual plan on September 27, 1999 would expire on September 30, 2000. This customer would be charged 4/30th of 1/12th of the applicable Annual fee for the period from September 27, 1999 to September 30, 1999 and the full Annual fee for the period from October 1, 1999 to September 30, 2000.

Dates and times

New York time (not the local time of the customer) is the basis for determining all dates and times.

Payment frequency

Payment for the Unlimited Usage plans is due in full at sign up. Payment for the Per-Inquiry plans is due monthly on the first New York business day of the following month. Payment for a Per-Inquiry plan that is cancelled is due on the date of cancellation.

Pro-rating

Pro-rating of payments for a portion of a month will be based on the actual number of calendar days in the month or part thereof. For example, the pro-rating factor for the period from October 20 to 22 would be 3/31, while from June 1 to 7 it would be 7/30. When pro-rating an Annual payment plan, each full month is equal to 1/12th of the year.

Automatic renewal

All payment plans renew automatically. It is the customer's responsibility to cancel the service if you no longer wish to receive it.

Cancellation

You may cancel at any time, although cancellation cannot be retroactive. If you cancel, you will receive a refund, payable on the first New York business day of the following month, as set out below:

Unlimited Usage (Monthly) payment plan: Upon cancellation, you will receive a refund for the unused portion of the month (from the day after cancellation until the end of the month). The amount of this refund will equal a pro rating of the current month's fee (see Pro-rating above).

Unlimited Usage (Annual) payment plan: Upon cancellation, you will receive a refund for the unused portion of the year (from the day after cancellation until the end of the year). The amount of this refund will equal the annual fee that was paid at the start of the year minus the cumulative amount that would have been paid had the user instead chosen the Unlimited Usage (Monthly) plan.

Per-Inquiry payment plan: No refunds. (see Payment Frequency above).

Other

All half-cent amounts are rounded upward. For payment purposes, a customer on an Unlimited Usage plan for a portion of a day is considered a customer for the entire day.